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Service & Repair

Maintenance Classes Available

Bicycle Sport Shop University classes are taught by our professional shop technicians. We offer free, weekly maintenance classes, as well as advanced courses. [more]

Lead by two master mechanics, we have a staff of full-time mechanics with over 165 years of combined industry experience. We want to make sure your bike stays in the same top performing condition you remember buying it in, and we are so confident your bike has this potential, that we back our work with a guarantee.

Our Service Guarantee

We guarantee complete work on any bike you buy from Bicycle Sport Shop at any location. We even guarantee our work on bikes we don't sell as long as they were originally purchased from an Independent Bicycle Dealer. Our guarantee means you only pay for our service once. If you're not satisfied, we will continue to diagnose and service your bike for FREE (up to 30 days after the original service), until it's right as long as the problem is specifically related to our service.

Customer Loyalty Benefit Program

We believe, when you purchase a new bicycle or upgrade your current one, you make an investment with us. We appreciate your business and express that by making a commitment to you in the cost of our service labor.

  • If you purchase a new bike from us, we offer two Deluxe Tune-Ups in the first year of ownership for FREE. That's a $140.00 value.
  • Labor discounts are offered on most installs of upgrade components purchased from us. This can save you up to 50% on a single labor charge.
  • No additional work is required to qualify. Simply buy from us and we'll make sure you receive your labor discounts automatically.

Custom Wheel Building

The Bicycle Sport Shop has the ability to build any custom wheel you can imagine. Our service staff will take the time to understand your specific needs based on your budget and riding style to hand select the perfect wheel set. Custom wheels are often a better choice than pre-built wheels because we can individually select the actual build design to match your riding needs. In addition to the build design, we can customize the parts in ways pre-built wheels are not always available. Our expert wheel builders will do all this and still keep the labor to $70.00 (or $60 if you purchase all the pieces from us as well).

Tune-Up Prices and Descriptions

Basic Tune-Up $50.00

(Shop Supply Charges May Apply)

The Basic Tune is for when your whole bike needs a little attention. We call this a basic adjustment tune.

Service includes:

  • Brake adjustment
  • Shifter and derailleur adjustment
  • Spot wheel true
  • Lube cable and housing for brakes and derailleurs
  • Security check for all accessories, i.e. water bottle cages, light, computer, etc.

Drivetrain Tune-Up $50.00

(Shop Supply Charges May Apply)

The Drive-train Tune is for when just your drive-train is in need of extra attention. It allows for the installation of any drive-train part for FREE.

Service includes:

  • Solvent clean chain
  • Detail clean both derailleurs
  • Detail clean cranks
  • Correct torque specification for bottom bracket
  • Correct torque specification for cranks
  • Shifter and derailleur adjustment
  • Lube cable and housing for derailleurs

Deluxe Tune-Up $75.00, (TWO FREE within first year of a new bike purchase)

(Shop Supply Charges May Apply)

The Deluxe Tune is for when your whole bike needs extra attention. It allows for the installation of most parts at a discount price.

Includes all Basic Tune-Up services plus:

  • Complete wheel true
  • Headset adjustment
  • Bottom bracket adjustment
  • Torque crank bolts
  • Correct torque specification for cranks
  • Bike wipe down

Pro Tune-Up $100.00

(Shop Supply Charges May Apply)

The Pro Tune is a Deluxe Tune plus a Drive-train Tune at a value price. It allows the installation of any drive-train part for FREE. 

Expert Road Tune-Up $125.00

(Shop Supply Charges May Apply)

This is a performance tune up designed for road bikes. It includes everything in the Pro Tune (Deluxe plus drive-train tune) along with the labor to install all new cables and housing and handlebar tape.

Click here for a full list of service charges.


Three Locations Serving Austin
517 S. Lamar Blvd- 512. 477. 3472
10947 Research Blvd- 512. 345. 7460
9900 W. Parmer Lane- 512. 637. 6890

Austin Independent Business Alliance MemberLeague of American Bicyclists– Bicycle Friendly Business Award

Copyright © 2012 Bicycle Sport Shop. All Rights Reserved.