New Bike Owners

Congratulations on your new bicycle! Austin’s cycling community continues to grow and we are excited to welcome every rider – beginner to experienced. Remember to register your bike with the Austin Police Department. Registering adds a layer of protection in case the bike is ever stolen. Register your bike ›


We hope your purchase from Bicycle Sport Shop marks the beginning of a long-term relationship. Our mission is to help make the time spent on your bike safe and enjoyable. We take this mission very seriously with our 100% Satisfaction Guarantee. If our products or service fail to meet your expectations, we’ll do what it takes to make it right. It’s that simple.

Since 1983, Bicycle Sport Shop owners Hill Abell and Laura Agnew have built their reputation on this guarantee. Contact Hill directly if your expectations have not been met: or at 512.477.1551, ext. 7105.

Bicycle Sport Shop guarantees every bike we sell will be sized correctly. If, for any reason, you think your bike does not feel right, bring it back within 30 days and we will gladly re-size you for free.

We guarantee complete work on any bike you buy from Bicycle Sport Shop at any location. Our guarantee means you only pay for our service once. If you're not satisfied, we will continue to diagnose and service your bike for FREE (up to 30 days after the original service), until it's right as long as the problem is specifically related to our service.


To enjoy all the benefits of your warranty, register your bike with the manufacturer. Please click on the manufacture's name below to be directed to their registration form.

Specialized › Trek › Salsa › Santa Cruz ›
Surly › Niner › Fairdale › Strommer ›
Tern › Subrosa ›


Our award-winning service department has earned Austin Chronicle Best of Austin Readers Poll awards for the best bicycle repair over 15 times. And we guarantee our work, so you only pay for our service once. We believe, when you purchase a new bicycle, you make an investment with us. We appreciate your business and express that by making a commitment to you in the cost of our service labor. By purchasing a new bike from us, you receive two Deluxe Tune-Ups in the first year of ownership for free and a 15% discount on all service labor. Visit the Service Department ›


Whether you’re getting your first bicycle, interested in upgrading to a custom-built dream machine or you just want to ride your current bike more comfortably, our trained fit staff is happy to take you through the process of a proper bike fit.

Our bike fitting experts will help you understand how your body works on a bicycle and why a proper-fitting bicycle is so important to your riding experience. A bike that fits you correctly will be safer, more comfortable and more fun. Bicycle Sport Shop’s ultimate goal is for you to be able to ride longer with less stress on your body. As the original owner of a bicycle purchased from Bicycle Sport Shop, you will enjoy 15% off fit services for the life of the bike. Learn more about bike fitting ›


Bicycle Sport Shop’s Wear & Care Plan protects your investment by providing hassle-free coverage. Have peace of mind knowing that your new or certified pre-owned bicycle purchased at Bicycle Sport Shop is protected for three years against defects and normal wear and tear.

If you don’t purchase the plan immediately, it’s all right. You have 30 days from the date of your purchase to add it to your new bike. And any remaining time on your Wear & Care Plan can be transferred to another qualified bike purchased at Bicycle Sport Shop. Learn more about the Wear and Care Plan ›


Our extensive rentals department offers a wide selection of bikes, wheels, and accessories. As part of your new bicycle purchase from Bicycle Sport Shop, you can enjoy one free half-day bike rental or full-day equipment rental. Introduce a friend to cycling or try something new without making a big investment. Our expert rental staff will ensure you have a perfect bike fit and all the equipment you need for a fun ride. Visit the Rental Department ›


We offer a wide range of bicycle maintenance classes, from free basic skills and women-only classes to advanced seminars. View the full schedule ›


We want everyone to come ride with us. So, we’ve created the Bicycle Sport Shop Cycling Club, Team Bicycle Sport Shop, for road, mountain, triathlon and cyclocross riders. The club is open to all riders of any ability with the goal of growing the cycling community here in Central Texas. Read more about Team Bicycle Sport Shop ›


We’re constantly adding signature rides, fun events and helpful classes to the Bicycle Sport Shop lineup. Stay updated on the latest news and happenings – Sign up for our newsletter ›


Bike Austin improves quality of life for all of Austin and Central Texas by growing bicycling as a form of transportation, exercise and recreation. Join today ›


To access your bicycle's owner's manual, please click on the manufacture's name below.

Specialized › Trek › Salsa › Santa Cruz ›
Surly › Niner › Fairdale › Sunday ›
Juliana › Electra › Tern › Independent Fabrication ›
Stromer › Co-Motion ›

Five Locations Serving Austin
517 S. Lamar Blvd - 512-477-3472
10947 Research Blvd - 512-345-7460
9900 W. Parmer Lane - 512-637-6890
12005 Bee Cave Rd - 512-634-8844
3202 Guadalupe St. - 512-267-3495

Austin Independent Business Alliance MemberLeague of American Bicyclists– Bicycle Friendly Business Award

Copyright © 2012 Bicycle Sport Shop. All Rights Reserved.