Service Department

As of Jan 10, we are not accepting new service bikes. Trek will start accepting bikes in need of service when they reopen the stores on Jan 25.


Led by master mechanics, we have a staff of full-time mechanics with over 165 years of combined industry experience. We can repair and build almost any bike, even those not purchased through our shop. We also offer unique services like Dynamic Suspension Tuning and Nitrogen Rear Shock Service.

Our Service Guarantee

We guarantee complete work on any bike you buy from Bicycle Sport Shop at any location. We even guarantee our work on bikes we don't sell as long as they were originally purchased from an Independent Bicycle Dealer. Our guarantee means you only pay for our service once. If you're not satisfied, we will continue to diagnose and service your bike for FREE (up to 30 days after the original service) until it's right, as long as the problem is specifically related to our service results.

Customer Loyalty Benefit Program

We believe, when you purchase a new bicycle or upgrade your current one, you make an investment with us. We appreciate your business and express that by making a commitment to you in the cost of our service labor.

  • If you purchase a new bike from us, we offer a Safety Check in the first six months of ownership for FREE. 
  • For 30 days after purchasing your bike, you can get any part or accessory purchased at Bicycle Sport Shop installed for free if the labor cost is less than $25. For installs over $25, the labor will be 50% off.
  • No additional work is required to qualify. Simply buy from us and we'll make sure you receive your labor discounts automatically.

Custom Wheel Building

Bicycle Sport Shop has the ability to build any custom wheel you can imagine. Our service staff will take the time to understand your specific needs based on your budget and riding style to hand-select the perfect wheelset. Custom wheels are often a better choice than pre-built wheels because we can individually select the actual build design to match your riding needs. In addition to the build's design, we can customize parts in ways pre-built wheels are not always available. Our expert wheel builders will do all this and still keep the labor cost to $86.

Tune-Up Prices and Descriptions

Bikes brought in excessively dirty will require an additional cleaning charge.

Premium Package - $700

The ultimate service for your bike. We’ll strip everything then polish and rebuild your bike for you and your riding style. Includes 1-on-1 consultation, bike delivery, 24-hour turnaround, and much more.

New Bike Feel - $300

Make your bike feel as good as new. We’ll perform a complete overhaul, strip the frame down, do a detailed cleaning, and build it back up!

Annual Service and Cleaning - $180

Preventative care is the best policy. We’ll do a detailed cleaning of the drivetrain, polish the frame, set up your brakes, and true and tension the wheels.

Basic Service - $120

Think of this as your bike’s basic checkup. We'll set up your brakes and gears, plus give the wheels a tension and true.

Safety Check - $50

Give yourself peace of mind with this simple check to ensure everything is in working order. We’ll give you an estimate if we find anything.

Other Services

Labor is $90 per hour or $1.50 a minute.

Suspension Services

In-house work only, parts not included.

New Suspension Feel - $600

Make your suspension feel like it did its first day on the trails. Includes a static suspension set up with one of our trained suspension techs to verify your baseline settings are accurate, complete fork overhaul, rear shock air can service, suspension linkage service with replacement of all suspension frame bearings, and dropper post service (includes Reverb).

Annual Suspension Service - $350

Preventative maintenance to keep your suspension functioning the way it was designed to. Includes complete fork overhaul, rear shock air can service and dropper post service (includes Reverb).

50 Hour Suspension Service - $120

Suspension components should receive maintenance every 50 hours of use. This service will keep your suspension feeling buttery smooth. Includes lower fork and rear shock air can service.

Safety Setup - $20

We will make sure your sag and rebound are safe and ready for riding. Included in new bike purchases.

Nitrogen Rear Shock Service - Starting at $155

Recharge your nitrogen rear shocks on-site at the Parmer and Bee Cave locations. Call to book an appointment and you can get your bike back the following day! Parmer Service Center (512) 637-6890, Bee Cave Service Center (512) 634-8844. Nitrogen Shock Service.

Suspension Tuning Clinic

Dynamic Suspension Tune - $250

On the trail, hands-on tuning technique to create a personalized suspension setup for your bike and make it the most precise, best-handling ride possible. Learn more about the DST Clinic.

Static Suspension Setup and 101 Clinic - $125

This is the baseline setup for any bike with suspension. We will create a safe and fun set of ride characteristics and teach you more about your suspension. Learn more about the Static Suspension Clinic.

List of Service Charges


Adjust Rim Brake and/or Install Brake Pads $15
Adjust Disc Brake and/or Install Pads $20
Bleed Disc Brake and Clean Pistons $45
Install Hydraulic Disc Brake $65
Install Brake Cable $20


Overhaul Adjustable Bottom Bracket $40
Measure and Install Chain $15


Install Tube and Tire w/ Wheel on Bike $12
Install Tube and Tire w/ Wheel off Bike $10
Tubeless Sealant Refill $10
Set up Tubeless System (Per Wheel) $25
Overhaul Front Hub $30
Overhaul Rear Hub $35
True Wheel $20
Custom Wheel Build $90

Major Repairs

Custom Pro Build on Bike $275
Install Drivetrain and Shifter Upgrade $140

Misc. Installs

Install Wireless Computer $20
Install Rear Rack $25
Install Fenders $30


Adjust Front Derailleur $18
Adjust Rear Derailleur $18
Install STI Road Shifters (Pair) $90
Install Mountain Shifters (Pair) $60


Complete Fork Overhaul including Shock Oil $125
Overhaul Air Canister on Rear Shock $60


Adjust Headset $15
Overhaul Headset $40
Install Headset $45
Cut Mountain Bike Handlebars $20
Install Mountain Bike Handlebars $30
Install Road Bike Handlebars $65
Install Handlebar Tape $22


Box Bike for Shipping (includes box and supplies) $90
Box Bike and Ship anywhere in Continental US $300